INFORMATION TECHNOLOGY SUPPORT SPECIALIST (#1378)

Districtwide ( learn more )

Wakefield Public Schools

Wakefield, Massachusetts ( map )

Job Details

  • Job ID: 3899816
  • Application Deadline: Posted until Filled
  • Posted : May 24, 2022
  • Starting Date: Immediately

Job Description



REPORTS TO: 

Technology Director

SALARY RANGE:

$40,000 - $46,000

 

POSITION RESPONSIBILITIES:
The Wakefield Public Schools Technology Department is looking for a full-time Information Technology Support Specialist.  The Information Technology Support Specialist will provide first tier IT support and troubleshooting for the 8 locations of the Wakefield Public Schools (PreK-POST) to include:

  • Support for the use of technology in and out of the classroom for teaching and learning
  • Windows and Google account and groups management
  • PC/Mac application and hardware technical support for staff
  • Chromebook hardware and software support for student and staff devices
  • Google Apps for Education support
  • Support for other online services
  • Printing & copying support
  • Classroom AV system support
  • Acts as an escalation point for the building based IT support personnel
WPS uses a self-service ticketing system to track our service requests.  Some after hours work may be required to support special events or to complete projects.

Qualified candidates must have demonstrated interpersonal, communication, and troubleshooting skills.  Candidates should have a high school diploma or equivalent, plus two years of education preferred, and a minimum of 2 years experience as an information technology support professional. Successful candidates will be knowledgeable in the various areas of support to adequately support the district.  Must have a valid driver’s license, own a vehicle, lift/carry up to 30 lbs, be flexible with duties and schedule to get the work done that needs to be done as a member of a small team.  Should be comfortable on a ladder.




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  • Position Type: Full-time
  • Positions Available: 1
  • Job Categories : Support Staff > Computer Support
    Support Staff > Network Services
  • Equal Opportunity Employer

    Wakefield Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

    Job Requirements

    • No experience required

    Contact Information

    • Karen Fitzpatrick , Admin. Asst. to the Superintendent
    • 60 Farm Street
    • Wakefield, Massachusetts 01880

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