Job Title: Specialist - Help Desk
Department: Information Technology
Pay Grade: O190
FLSA Status: Non-Exempt
Reports to: Manager IV – Software Support
1 Position- Monday - Friday 9:30a.m. - 6:00p.m.
Responsible for providing support for users of District technology and information systems (student and business management); analyzing problems and issues related to the information systems and related technology; providing high quality remote customer service.
ESSENTIAL JOB FUNCTIONS
QUALIFICATIONS AND REQUIREMENTS
Education and Experience
Certificates, Licenses and Other Special Requirements
Knowledge, Skills, and Abilities
Working Conditions and Physical Requirements
The content you submit, offer, contribute, attach, post, or display (each a “Submission”) will viewed by other users of the service who may or may not be accurately representing who they are or who they represent. Do not include any sensitive data in your submissions. Any submission or any use or reliance on any content or materials posted via the service or obtained by you through the use of the service is at your own risk. “Sensitive data” for purposes of this section means social security or other government-issued identification numbers, medical or health information, account security information, individual financial account information, credit/debit/gift or other payment card information, account passwords, individual credit and income information or any other sensitive personal data as defined under applicable laws.
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