District Level ( learn more )

Windham Central Supervisory Union

Townshend, Vermont ( map )

Job Details

  • Job ID: 3481431
  • Application Deadline: Posted until Filled
  • Posted : March 30, 2021
  • Starting Date: Immediately

Job Description

The primary responsibility of this position is to respond promptly to requests for hardware and software technology support from teachers and to assist in the integration of technology into instruction. This position requires experience supporting teachers, students, and staff at the classroom level in a multi-platform environment, on a district-wide basis. This position assists the Director of IT in many aspects to help ensure consistently high quality of service to the entire Supervisory Union.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, without limitation, the following. Other related duties may be assigned, as appropriate and necessary. Evaluations will be made based on whether the employee exceeds (E), meets (M), or needs improvement (NI) on each of these criteria (N/A denotes “Does Not Apply” or “Not Enough Information to Evaluate”).

Work cooperatively with co-workers, faculty, staff, administrators, and students under the direction of the Director of IT.
Assist in identifying, specifying, requisitioning, purchasing, and installing hardware and software (desktops, laptops, servers, security systems, printers, scanners, multifunction devices, office productivity solutions, network access, etc.).
Act as a technical resource in assisting users to resolve problems with equipment and data; implement solutions or notify outsource providers, as required.
Confer with staff, users, and administration to establish requirements for new systems or modifications.
Oversee the daily performance of computer systems (e.g. cleaning and maintenance).
Set up equipment for employee or presenter use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
Setup and configure equipment for student use, such as Chromebooks, laptops, or related hardware.
Connect, disconnect, and move (or direct the moving of) all technology related equipment.
Install, configure, and upgrade operating systems and productivity software, using standard business and administrative packages;
may modify specific applications for use in operational departments.
Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Install, assemble, and configure computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware.

Pull cables and rewire; or direct the rewiring of cables as required for new installations and office reconfiguration.
Read technical manuals or articles, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
Troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; make repairs and corrections where required.
Maintain and update district technology hardware (Fixed Asset) inventory.
Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
Staff a centralized help desk to facilitate exchange of information and advice as requested.
Remove, reuse, or recycle electronic equipment in an environmentally friendly manner.
Develop training materials and procedures, and/or trains users in the proper use of hardware and software.
Refers major hardware or software problems or defective products to vendors or external service technicians.
Assist the Director of IT with the planning, design, research and acquisition of new or upgraded hardware and software systems.
At the direction of the Director of IT, creates project plans and implementation processes on an as needed basis. Creates maintenance projects to ensure infrastructure upgrades and fault tolerances.
  • Position Type: Full-time
  • Positions Available: 1
  • Job Category : Administrator > Technology
  • Equal Opportunity Employer

    Windham Central Supervisory Union is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

    Job Requirements

    • Citizenship, residency or work visa required

    Application Questions

    There ARE NO application questions required FOR this job posting.

    Contact Information

    • Peter Golrick , IT Director
    • 1219 Vermont Route 30
    • Townshend, Vermont 05353
    • Phone: 802-365-9510
    • Fax: 802-365-7934
    • Email: click here

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