Weber School District ( learn more )

Ogden, UT ( map )

Job Details

  • Job ID: 3316353
  • Application Deadline: Posted until Filled
  • Posted : July 8, 2020

Job Description

A position has been declared open in the Weber School District in The Technical Services Center for a User Support Specialist. This position is for 8 hours per day, 9 months per year. Weber District employees may send a resume to Lynn Raymond. Applicants outside the District may apply on Files will be reviewed before interviews are scheduled.



Purpose Statement
The job of User Support Specialist was established for the purpose/s of serving as a technical resource to the installation, troubleshooting and maintenance of hardware and software on workstations; responding to problems; and training staff on the basic use of networked workstations and software.
This job reports to District Technology Director


Essential Functions

  • Attends meetings as assigned (e.g. conferences, inservices, workshops, training, etc.) for the purpose of conveying and/or gathering information required to maintain current knowledge of technological advances and industry trends.
  • Coordinates with other staff for the purpose of completing projects/work orders efficiently.
  • Installs software applications and various peripheral equipment on computers for the purpose of upgrading and improving efficiency of the District's computers and/or ensuring that configurations meet District standards.
  • Maintains files and/or records (e.g. installation/service records, parts and supplies lists, inventories, etc.) for the purpose of ensuring an up-to-date reference trail.
  • performs routine maintenance (e.g. computer cleaning, back ups, etc.) for the purpose of maintaining computer equipment in a safe and functional operating condition.
  • Responds to inquiries for the purpose of resolving hardware/software related issues and/or providing direction.
  • Serves as network system resource at assigned site for the purpose of communicating any unresolved network or software/hardware problems and/or providing the site with District level 2 support.
  • Supports Weber County School District technology standards (e.g. hardware implementations, policies, procedures, operational methods, etc.) for the purpose of ensuring that the District's technology objectives are achieved.
  • rains personnel in use of computer network and software applications for the purpose of ensuring their ability to use new and/or existing technology.
  • ransports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at sites or transporting equipment for repair.
  • Troubleshoots hardware and software problems on workstations for the purpose of meeting the District's technology needs. Other Functions
  • Assists other personnel for the purpose of supporting them in the completion of their work activities.

Job Requirements: Minimum Qualifications

  • Skills, Knowledge and Abilities
  • Must be able to adhere to safety practices; preparing and maintaining accurate records; and utilizing computer hardware and/or software.
  • Must have knowledge of microcomputers and network operating systems; hardware/software configurations; network cabling; technical terminology; Windows operating systems; and basic industry¬standard networking principles and related equipment.
  • Must be able to communicate with diverse groups; meeting deadlines and schedules; setting priorities; working with detailed information/data; troubleshooting hardware/software; maintaining cooperative and effective working relationships with others; and interpersonal skills.

Experience: Job related experience is required.
Education: Targeted job related education that meets organization's prerequisite requirements.


  • Position Type: Full-time

Equal Opportunity Employer


Contact Information

  • Larry Hadley
  • 5320 Adams Ave Pkwy
  • Ogden, Utah 84405

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