Boston Public Schools Office of Human Capital ( learn more )

Boston, MA ( map )

Job Details

  • Job ID: 3308231
  • Application Deadline: Posted until Filled
  • Posted : June 30, 2020

Job Description

Manager of Student Support 


Job Overview


The Manager of Student Support will work with and serve on school instructional and support teams, (i.e., Administrative, Student Support, Access, Attendance, ILT Teams) create intervention plans and work with partnerships to align with student academic and social emotional needs, for grades K - 8.


Student Support Services


  • Develop positive relationships and promote high academic and behavioral expectations with all students.
  • Serve as a member of the student support team, addressing tier 3 student concerns and generating targeted strategies for intervention and outside resource referrals.
  • Serve as a member of the student attendance team, addressing chronic student attendance concerns.
  • Manage student behavioral needs, including student re-directions, parent/student/teacher conferencing, creating student behavior intervention plans.
  • Support teachers with classroom/student behavior management strategies to promote student success and positive classroom culture.
  • Use knowledge of students’ IEP needs to assist teachers in supporting students who require special education services.
  • Participate in IEP meetings with teachers, parents, psychologists, physical, occupational, and speech therapists, and other special education professionals.
  • Support student transitions/dismissal and bus duty, liaising with Boston Public Schools Transportation when transportation concerns arise.


School Culture Supports


  • Facilitate and model culturally and linguistically sustaining practices which support positive school culture amongst students and staff, such as restorative justice circles, conversations and conferences.
  • Develop and support a culture of reflective and coherent practices amongst teachers and staff.
  • Plan and support facilitation of professional development, using restorative justice practices.
  • Serve as the administrative team representative for School Climate & Culture.
  • Engage in ad hoc supports and projects, as needed (examples: Male Mentoring Group Partnership Planning and Professional Development, K-3 Field Day Planning).


Instructional Supports


  • Serve on the administrative, as well as the instructional leadership teams. 
  • Support the professional development of staff.
  • Manage School Access Team, comprised of inclusion teacher specialists, who use assessment data to provide curriculum modifications and accommodations for English Language Learners and students with special needs, to provide access for all learners.
  • Work with community partnerships, (City Year & Thompson Island) which provide additional instructional supports to meet the needs of students and teachers.


Qualifications - Required

  • Bachelor's degree
  • Experience working with inner city youth in urban setting
  • 3+ years of full-time work experience; 1-3 years experience preferably in an education or non-profit related organization
  • Demonstrated passion for and commitment to the Haynes’s mission, core values and educational model
  • Commitment to the success of all Haynes students
  • Flexible and able to multitask
  • Can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions
  • Demonstrated resourcefulness in setting priorities and guiding investment in people and systems
  • Willingness to work autonomously, collaboratively, and/or under the direction of senior staff, as needed
  • Strong written and oral communication skills
  • Extensive knowledge of social media platforms/tools and emerging new media
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and Google Drive Suite
  • Comfort and familiarity with student information databases (Aspen, SIS, etc)


Qualifications - Preferred

  • A postgraduate degree in a relevant field of study is preferred
  • 1-3 years experience preferably in an education or non-profit related organization


Terms: Managerial Tier C 


Please refer to (under "Employee Benefits and Policies") for more information on salary and compensation. Salaries are listed by Unions and Grade/Step. 


NOTE: School-based managerial employees will work 223 days between July 1st and June 30th each year. The 223 day work-year will include the 180 days in which school is in session, and the additional days will be determined by the employee and the principal or headmaster of the school. This position is subject to the City of Boston residency requirement. 


School-based managerial employees are not eligible for vacation time or compensatory time. In the event of school cancellation due to snow or inclement weather, school-based managerial employees need not report to work. 


The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

  • Position Type: Full-time
  • Job Category : Administrator > Director/Coordinator/Manager
  • Employer Description

    Academic Excellence for Every Child
    As the birthplace of public education in this nation, the Boston Public Schools is committed to transforming the lives of all children through exemplary teaching in a world-class system of innovative, welcoming schools. We partner with the community, families, and students to develop in every learner the knowledge, skill, and character to excel in college, career, and life.

    Our responsibility is to ensure every child has great teachers and great school leaders. In the Boston Public Schools we tailor instruction to meet the individual needs of every student. Together, we are:

    Strengthening teaching and school leadership
    Replicating success and turning around low- performing schools?
    Deepening partnerships with parents, students, and the community?
    Redesigning district services for effectiveness, efficiency, and equity
    By securing new flexibilities and resources, we have intervened in our lowest-performing schools, many of which are showing greater growth than the district average. By partnering with community organizations and expanding grant opportunities, we have expanded science, arts, athletics and doubled summer learning opportunities to end the cycle of summer learning loss.

    Federal stimulus dollars allowed us to create Parent University, one of the first in the nation, to deepen the home-school connection. We have increased the number of schools serving students with disabilities with inclusive settings from four to 26 and are moving toward inclusive settings in every school. Investments in teacher training and stronger assessments have enhanced our ability to serve English Language Learners, who in 2013 saw a graduation rate increase of over seven percent.

    Today we remain focused on ensuring every school is one that any parent would be happy to choose. Learn more about us...

    Equal Opportunity Employer

    Boston Public Schools Office of Human Capital is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

    Contact Information

    • Boston Public Schools, Office of Human Capital
    • 2300 Washington Street
    • Roxbury, Massachusetts 02119

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