Headwaters School ( learn more )

Austin , TX ( map )

Job Details

  • Job ID: 2902055
  • Application Deadline: Posted until Filled
  • Posted : March 7, 2018

Job Description

Headwaters School, a Pre-K through grade 12 independent day school serving 540 students across its three campuses in Austin, TX, is seeking a Part-time IT Helpdesk Specialist.


At Headwaters, our esteemed Faculty are responsible for fostering a positive environment of learning that responds to the particular needs of each child and classroom environment; helping each student to develop identity formation, to live authentically, to think expansively and to create bravely.  


The IT Helpdesk Specialist assists our Director of Technology.


Essential Job Duties/Responsibilities

  • Provide Mac and PC tech support for administration, faculty, staff and students
  • Troubleshoot problems relating to hardware and software
  • Provision accounts for new users/terminated users as well as password administration
  • Assist in ensuring data integrity across all systems and databases
  • Assist in the integration of technology across the K-12 curriculum
  • Assist in maintaining the school's IT inventory
  • Make recommendations on ways for our school to remain technologically current
  • Enforce company IT standards and IT policies


Job Qualifications

  • Professional experience in Helpdesk or IT related support, required
  • BA/BS Degree preferred
  • A passion for helping others
  • Friendly disposition and excellent customer service skills
  • Excellent oral and written communication skills
  • Strong analytical, organizational and problem solving skills
  • Experience with Google suite preferred
  • Ability to identify the root cause of issues, develop solutions, and recommend appropriate actions


This is a part-time, 12-month non-exempt position and salary is competitive for the greater Austin area. The school offers a wide-range of benefits including generous paid time off, 401(k) employer matching, on-going professional support and continuing education opportunities, and a unique working environment where you are able to share and receive ongoing feedback. This position reports to the Director of Technology.


Interested applicants should go to the Headwaters School Employment website to apply.


As a 501(c)3 non-profit school, Headwaters does not discriminate because of race, color, creed, national origin, religion, gender, age, disability, veteran status, sexual orientation or any other classes protected by federal, state, or local law in its administration of policies regarding eligibility for faculty and staff positions. 


All offers are contingent upon successful completion of a background check.

  • Position Type: Part-time

Equal Opportunity Employer

Headwaters School is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Contact Information

  • Gavin Wilson , Director of Finance and Operations
  • 801 Rio Grande Street
  • Austin, Texas 78701

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