INTEGRATED TECHNOLOGY SERVICES TECHNICIAN

Rio Rancho Public Schools

Rio Rancho , NM

Job Details

Job Description

This posting is for short-term 2017-2018 School Year. 

240 Contract; 8 Hour Day 

District Office - IT Office 

 

 

Job Title:                    Integrated Technology Services Technician (ITS Tech I/II)

Emphasis:                  Technical Service

 

Education, Experience, and Licensure Requirements

  • Associate's Degree or Technical Certification in Computer Systems, or
    • Associates degree in related field (preferred), or
    • Related field with 3 years’ experience and comparable experience will be evaluated on an individual basis.
  • CompTIA - A+ certified, Network + certified (preferred ), or Security + certified, or
  • At least three years of IT field experience and comparable experience will be evaluated on an individual basis.
  • Please Note: If experience is used in lieu of a degree or certifications, an A+, network+, or Security + certification will be required within one year of employment.
  • Valid New Mexico Driver’s License

 

Knowledge, Skills and Abilities

  • Complex problem solving and troubleshooting skills, including organizational and project management skills
  • Highly effective communication skills, including verbal, written, electronic, email, text and cell phone
  • Interpersonal and collaborative skills necessary to support district departments, staff and vendors;
  • Ability to meet deadlines and work on multiple projects
  • Knowledge of the following software applications types: Windows 8.1/10, Microsoft Office, Symantec imaging software, email, antivirus, web apps and Active Directory policies and user accounts
  • Knowledge of computers and peripheral devices, software, networking, servers, telephony, Antivirus and Audio Visual systems
  • Ability to work in both a team oriented and independent environment
  • Demonstrate the ability to learn new technology

 

Essential Job Responsibilities

  • Has constant access to confidential information and works with administration on management policies and investigations, therefore must respect and safeguard sensitive, confidential or privileged information
  • Prepares and maintains accurate and complete documentation, records and reports;
  • Installs, configures, maintains, upgrades, troubleshoots and repairs District computers and peripherals, software, networks, servers, telephony and A/V systems
  • Tests and evaluates applicable integrated technology solutions
  • Procures computer and technology equipment and maintains ethical business practices with vendors as required by state-approved Code of Ethics and school board policies
  • Attends and/or conducts staff training meetings and participates on committees within areas of responsibility
  • Maintains professional relationships and works cooperatively with district staff
  • Maintains professional competence through individual and staff training, in-service educational activities and self-selected professional growth training
  • Professional dress reflecting health, safety, and district identification as established by Executive Director of Information Technology
  • Complies with state-approved New Mexico Administrative Code of Ethical Responsibility of the Education Profession and the RRPS Employee Standards of Conduct and upholds and enforces rules, administrative directives and regulations, school board policies, and local, state and federal regulations;
  • Employee may be assigned other duties based on the needs of the district during the term of employment.

 

Accountability

Reports to:      Director of Integrated Technology Services

Evaluated by:  Director of Integrated Technology Services

 

Application Procedure:

The following documents must be attached to complete this application:

 

1 copy of your High School Diploma or GED Certificate.

1 copy of Resume

 

EQUAL OPPORTUNITY EMPLOYER

  • Job Categories : Instructional Support > Educational Technology
    Student Services > Educational Technology
    Support Staff > Computer Support
    Support Staff > Maintenance
    Support Staff > Network Services
  • Contact Information

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