Lowell Community Charter Public School (learn more)
Lowell, Massachusetts
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| Job ID: 40280 |
Application Deadline:
Posted until Filled |
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Posted: July 29, 2010 |
Starting Date:
August 31, 2010 |
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REPORTS TO: IT Manager
JOB GOALS: Split time between service desk intake and resolving staff support issues
JOB RESPONSIBILITIES:
• Answer questions and provide help to faculty and staff via e-mail, telephone or in person.
• Install, manage, support and maintain the entire school computer network of Windows and Mac OS X clients, servers, printers, switches, routers, etc. including Microsoft Office Professional, web browsers, MS Outlook, and education software
• Manage, update and maintain Internet firewall, virus detection, content filtering software, data backup, and disaster recovery
• Provide IT support services to staff: troubleshoot and resolve all computer hardware, software and network problems
• Set up and troubleshoot phone systems
• Coordinate and monitor technology-related construction activities during school expansions
• Maintain inventory of all technology in the school
• Design and maintain the school’s website
• Provide feedback for computer and peripheral purchases
• Coordinate service requests with local market vendors, primarily telephone and cabling
• Assist with and/or deliver end-user training for MS Windows, MS Office and school administration applications
• Develop technical skills and to learn to resolve more complex problems over time
EXPERIENCE/QUALIFICATIONS:
• Bachelor’s Degree, Master's degree desirable
• Knowledgeable in Microsoft Windows 9X and above, Microsoft Office, various X Windows clients, FileMaker, various anti-virus products, internet and web application, file administration, network connectivity issues, TCP/IP troubleshooting and other Ethernet/Remote Access issues
• Strong organizational, customer service and interpersonal skills
• Ability to learn and support new applications quickly
• 2-4 years of experience in a help desk or call center support position.
Position Type: Part-time
Positions Available: 1
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Equal Opportunity Employer
Lowell Community Charter Public School is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation or disability, as defined and required by state and federal laws.
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At least 2 years of relevant experience preferred
Bachelors degree preferred Citizenship, residency or work VISA in United States required |
| There are no application questions required for this job posting. |
Nancy Ward
206 Jackson Street
Lowell, Massachusetts 01852
Phone: 978-323-0800 ext 234
Email: click here |
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